I can see them doing that just to honor a manufacturer warranty, maybe? But that is exactly what I was told by the HVAC tech that’s what his recommended fix was. The homeowner is getting in touch with the POCO, maybe their pots need to be retapped in the town before I look into a buck/boost for the heat pump or their whole house. We’ll see what’s budgeted and who’s paying for what fix before I go back.
I’ll keep checking in for the continued and useful help from everyone, but I’m on hold until I get more answers from the homeowner.
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