It said he was "cleaning contacts". Most likely he "ASSumed" it was not live after doing his LO/TO, but because of the flood damage there was some sort of feedback. Just more proof that we should always "Trust, but verify" by looking for any live voltages even IF we have done a proper LO/TO.
I've been bit by 480 from that myself. I ASSumed because the breaker was open that everything was dead. Turned out someone had connected a 120V control circuit to another one remote from the panel I was working on, so the CPT in my panel then stepped it up to 480V and hit me when I touched my screwdriver to a terminal (I was steadying the screwdriver with my thumb as well, another no-no). I got away with some nasty burns on my back (I was laying on an expanded metal grate) and 6-8 hours worth of paperwork explaining how it happened. I was lucky.